Our definition and the current impact on hotels
In the past forty years the hotel industry changed into a competitive business environment in which sustainable development of travel and tourism has to ensure benefits for consumers, businesses, local people and the environment.
Due to the developments in the hotel industry and the professionalization of the facility market, hotel facility management has changed as well. Outsourcing and making fixed costs variable are trending nowadays.
Hotel facility management developed itself into a profession consisting of various disciplines: cleaning, linen management, services, logistics and maintenance. Disciplines who are responsible for a large part of the profit and loss account as well as the guest experience.