We are looking for a Hotel Facility Manager join our team!

 

ABOUT HFC

HFC is a strategic partner for back of house services focusing on maximizing the brand value of hotels.

We achieve this by delivering high-quality services at market-competitive prices. The high cleanliness scores we consistently achieve add significant value to our clients’ brand reputation.

 

YOUR ROLE

As a Hotel Facility Manager you will be responsible for the management and optimization of all aspects of the facility services in hotels in Germany, Switzerland and Italy including housekeeping, laundry services, waste management, and other small facility services.

You will be responsible for the management of the suppliers who will deliver these services and for the optimization between the vendors, with the goal to continuously strive to outstand the quality of the services delivered and to lower the total costs. On a tactical level you overlook the quality, contractual agreements, process development and account management.

Client management:

  • Act as the primary point of contact for the client
  • Establish and maintain a strong client relationship
  • Provide regular updates and reports to the client on facility operations, performance, and budgetary matters
  • Identify and implement initiatives to enhance client satisfaction and improve overall service delivery

Vendor and contract management:

  • Establish and maintain strong relationships with vendors and contractors, including managing performance
  • Monitor vendor service delivery, ensuring adherence to agreed service levels and contractual obligations
  • Oversee back of house services (i.e. cleaning, linen, pest control, waste management etc.) to ensure high standards of cleanliness and hygiene throughout the property
  • Ensuring that the service is delivered in compliance with client policies, guidelines and relevant health and safety legislation

 

WHAT WE NEED YOU TO BRING:

  • Bachelor’s degree or demonstrated equivalent professional experience in hospitality;
  • +2 years or relevant working experience in management (i.e. Head Housekeeping, Hotel Manager, Facility Manager or in a similar role in the hotel industry);
  • Excellent communication skills in German and English (Italian/French is a pré);
  • Problem-solving skills;
  • Able to work independently and with a team;
  • Traveling and working from different locations;
  • These apply to you: flexible, innovative, client focused, independent, pro-active attitude, strong commercial awareness and strong communication skills on all levels;

Location Requirement:

  • We prefer candidates who are currently based in the area of Basel, Zurich, Geneva, Frankfurt, Düsseldorf or Hamburg and who live within reasonable proximity to an International airport.

Please note: you must currently reside in one of these locations without any visa or work permit requirements.


WHAT WE OFFER YOU:

  • Competitive salary
  • Comprehensive benefits package (i.e. Pension Contribution, Employee Referral Programme etc);
  • Professional growth and career advancement in a dynamic and fast-paced environment;
  • Yearly International HFC Team Event;
  • Free online access to our all-in-one platform for mental wellbeing;
  • Laptop and mobile phone;
  • A full-time position: 5 days per week, 40 hours.

 

I feel supported  |  I feel valued  |  I feel challenged  |  I feel safe

                                                                                                            .

📩 If you are interested, we would love to hear from you. Please send your CV and motivation letter to Juliette Röschard (Juliette.roschard@hotelfacilityconcepts.com). You can check our website, LinkedIn and news items to find out more about us. All applicants are reviewed and will receive an answer.