“It is our expertise to offer your guests that ‘five-star experience!”
Integrated approach of facility services
Our starting point is an integrated approach to facility services, based on an independent role, with which we achieve better results in the field of Management, Risk and Finance than single source supplier outsourcing.
Professionalism in facility services
We manage the desired quality, and we ensure full alignment of all suppliers and the creation of a single shared vision. Our dedicated HFC team will unlock our expertise and implement innovations.
Ownership of facility services
From a one-stop shop principle we take care of procurement and management of all facility providers, on a strategic, tactical and operational level, and take full ownership in this. This means we:
- Oversee local laws and regulations
- Select suppliers
- Professionalize and digitalize facility services processes and make them leaner and more sustainable
- Manage brand standards
- Optimize supply chain procedures
- Provide financial and guest experience insights
- Scale up quickly with an expansion of locations
"LOCATION, LOCATION, LOCATION... AND EXCELLENT FACILITY MANAGEMENT"
HFC's integrated approach delivers better results than single source suppliers outsourcing.
We are free to contract any supplier or subcontractor we want. These can also be existing parties that clients already work with.
We have in-depth knowledge and experience in procurement and management of facility services, across different hotel chains in Europe and the USA, the market where our origins lies. Our global presence guarantees customers standard service levels at all locations.
Our approach creates a positive impact on both guest reviews and facility costs which translates into improved financial results without compromising the brand experience. Current results with existing clients prove our added value.