(Photo: citizenM Rome Isola Tiberina)

Hotel Facility Concepts (HFC) is proud to announce our expansion into the Italian market. We celebrate our entry to the Italian market thanks to the opening of citizenM Rome Isola Tiberina. The hotel market in Italy has seen significant growth last year’s and we certainly did not want to miss the train. This partnership demonstrates our dedication to delivering customized, premier facility solutions to the landscapes of Italy, enriching the guest experience through our distinctive approach focused on excellence. 

Mathieu Lacabanne (Director of Partnerships and Business Solutions HFC): “We have entered this new market for us with the opening of the stunning citizenM Roma Isola Tiberina back in December. The opening was a success, and we benefit widely from the expertise and collaboration of the cleaning company and laundry we have selected as partners. Quality is at its best, our vendors have embraced and deployed innovative products and ways of working such as Stabilized Aqueous Ozone, Vacuum robots, our housekeeping application and digitalized billing process for examples. It is now time for HFC to capitalize on this milestone and extend our footprint in Rome and the rest of Italy.” 

Marion Carpentier (Operations Director Europe citizenM): “citizenM continues its long-standing partnership with HFC for its brand-new hotel, citizenM Rome Isola Tiberina. The hotel provides the same great experience guests have come to know and love from citizenM, and is ideally located in the old Jewish ghetto, a short walk from all the desirable sightseeing that Rome offers. citizenM Rome Isola Tiberina has 162 rooms, one societyM meeting room and a gorgeous rooftop terrace overlooking the city. With this new opening, HFC and citizenM continue to work together bringing the best experience to our guests.” 

Davide Pecorelli (Owner of SIVIS Security and Facility Management): “We are happy to be HFC’s partner in their new Italian business. Our qualified staff guarantees for customers a pleasant experience. SIVIS has been working in the field of security and facility management since 2012. The Company offers professional refresher courses for employees to satisfy customer needs. SIVIS’s approach is tailor-made and focused on attention to detail. We are proud to collaborate with a successful company like HFC. SIVIS shares the values of HFC, essential for a success-oriented collaboration. “Luxury but accessible hotel” is an incredible innovation! We wish the best for our collaboration!” 

Luca Napolillo (CEO of Napolillo Industry): “We are glad to be among HFC’s partners in their new Italian business, working together to create the best experience ever for our customers. Just like HFC, our approach is also tailor-made and focused on attention to detail. For over 50 years, this is how we have ensured the satisfaction of our customers in the roman territory.” 


Joel Ehrhardt (Regional Manager HFC): “I was very excited by entering a new market alongside our client. citizenM Rome Isola Tiberina is a beautiful property that welcomed its first guests back in December! I would like to thank my colleagues Enora and Gillian that worked with me on the project, but also our new local strategic partners SIVIS Security & Facility Management and Napolillo Industry, without whom the project would not have met its deliverable date.” 

How can you bring the hospitality factor to a higher level within your organization? For more information, please feel free to contact Commercial Director HFC Kimberley Roersma via 06 54 91 86 62. 

Photos: citizenM archive